Using Watson, Vodafone UK built TOBi, an AI assistant, to answer frequently asked customer queries. Their AI assistant has allowed them to improve customer satisfaction while empowering their human agent support team. Learn more about how AI can transform your call center here: https://ibm.co/2viJII5

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via IBM Watson https://www.youtube.com/channel/UCxPJljXUHvUd9idyfEHvXqg

July 30, 2018 at 02:55PM