Does your data strategy delight your customers?

Really knowing and engaging your customers isn’t only a customer service challenge … it’s a data challenge. Did you know that nearly 80% of enterprises have little visibility to as much as 80% of their data without the help of artificial intelligence. How will you know what will delight your customers? Learn more about insight engines built with Watson Discovery and how you can apply artificial intelligence to massive amounts of constantly changing unstructured data to uncover sentiment, relationship, tone and more to radically transform your customers’ experience.



via IBM Watson

October 23, 2017 at 06:45PM